Online Shopping - Graf-von-Faber-Castell.US

  • Graf von Faber-Castell - Delivery Information

    Orders placed at Graf-von-Faber-Castell.us are currently processed within 2-3 business days with ground shipping approximately 3-5 business days. Depending on order volume and/or product availability, there is a possibility orders may experience a slight delay at times. Rest assured; we are worki...

  • Graf von Faber-Castell - Online Promotion Offers

    Enter the promotional code at checkout. Promotional codes are only valid on this website, for the time period referenced, and are case-sensitive. If the promotion has not expired and you are having difficulty applying the code, please check to make sure it is entered exactly as it was advertised....

  • Graf von Faber-Castell - Shipping & Handling Rates

    Faber-Castell USA Standard Ground Shipping: For orders placed at www.fabercastell.com and www.graf-von-faber-castell.us shipping to the 48 contiguous U.S. states. Based on the weight, value and the ship-to address, shipping methods used are: Fedex, Fedex OneRate or USPS/Priority Mail. $0.99 to $4...

  • Graf von Faber-Castell - Order Confirmations & Tracking Details

    When placing an order on our website, please make sure that you add Faber-Castell USA and the email address: consumer@fabercastell.com to your safe sender list or to your contacts. This will ensure that you receive the order confirmation along with order tracking details from us. If you do not re...

  • Graf von Faber-Castell - Payment Options & Details

    Online payment options: Visa, MasterCard, Amex, Discover, Pay Pal, Shop Pay, Apple Pay, Google Pay, Diners Club and Facebook Pay. The billing address you provide must match the billing address that is on file with the financial institution that issued the credit card. If a credit card authoriza...

  • Graf von Faber-Castell - Returns

    30 Day Returns: Returns are valid for products purchased at www.fabercastell.com or www.graf-von-faber-castell.us within 30 days of purchase. Items must be in their original packaging and in new condition. Please include your packing slip or order confirmation and note a reason for returning. Or...